Baj online's Privacy Policy

Baj online is a trusted online gaming platform in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy explains what data baj online collects, why we collect it, and how it is used and kept secure.

By registering or using our platform, you agree to this Privacy Policyyou are considered to have consented to the processing of your data as described. This policy may be updated from time to time, so we encourage you to review it regularly.

We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. baj online never collects excessive or unnecessary data.

Baj online collects two types of data — information you provide directly, and data collected automatically as you use the platform.

Directly Collected Information:

• Full name & date of birth
• Mobile number and email address
• Current address & district
• National ID or passport number (for verification)
• Payment details such as bKash or Nagad number
• Login credentials (encrypted)

Automatically collected information:

Baj online uses collected data solely for the purposes listed below. Your data is never used for commercial gain or unrelated purposes.

• Account Management: To create, verify, and maintain your profile.
• Transaction processing: To process deposits and withdrawals securely.
• Identity Verification: To meet legal obligations and prevent fraud.
• Support Services: For fast resolution of your issues.
• Promotions & Offers: To send you bonuses and promotions based on your preferences (with your consent).
• Security Monitoring: To detect unusual or suspicious activity.
• Legal compliance: To provide information as required by regulatory authorities.
• Platform Improvement: For analytics to improve the user experience.

Baj online stores your personal data with the highest level of security, built to meet industry-leading standards.

• All data is protected with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — always in hashed format.
• Regular security audits and penetration tests are conducted on our servers.
• 24/7 monitoring and firewall protection are active at our data centers.
• Even after an account is closed, certain data may be retained for a specified period for legal reasons.
• Outdated data that is no longer needed is regularly purged in a secure manner.

In the event of a cyberattack or data breach, baj online will promptly notify all affected users and take immediate steps to resolve the issue.

Baj online uses cookies to keep its website and app running smoothly. Cookies are small data files temporarily stored on your device.

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

Baj online never sells your personal data commercially. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with payment gateways such as bKash and Nagad to complete transactions.
• Identity Verification Services: To complete the KYC (Know Your Customer) process.
• Legal Authorities: When disclosure is required by government order or court directive.
• Technology Partners: With trusted technology partners who assist in operating the platform.

All parties with whom data is shared are contractually bound to uphold the same standard of privacy. baj online closely monitors how its partners use the data shared with them.

Baj online believes every user should have full control over their own data. Your rights are detailed below:

• Right to Access: You can find out at any time what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that your data not be used for specific purposes.
• Right to Opt-Out: You can opt out of marketing communications at any time.
• Right to Data Portability: You may request a copy of your personal data at any time.

To exercise any of these rights support@bajonline.netto email us. We typically respond within 3 business days.

Baj online strictly ensures that no one under the age of 18 can access our platform. Protecting children's privacy is a matter we take very seriously.

• We do not knowingly collect personal information from minors.
• If a minor's account is detected, it will be suspended immediately and all associated data will be deleted.
• If a parent or guardian discovers that their child has registered on our platform, please contact us immediately.

Baj online reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, registered users will be notified via email or an on-platform notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree with any changes, you may stop using the platform and request account closure.

If you have any questions or concerns about this Privacy Policy, don't hesitate to get in touch. baj online's support team is always ready to help in Bengali.

• Email: support@bajonline.net
• Live Chat: available through the Support section after logging in to the platform
• Response time: typically within 24 hours